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Use the Never Lost Forever Fit Claim Form below, and we’ll help you out.
Never Lost Forever Fit Terms:
Each purchase of a Ridge Ring Set comes with Never Lost Forever Fit Protection. This allows up to 2 future exchanges or replacements for the same color and material ring in a different or same ring size. If the same ring is no longer available or in stock at the time of the claim, an alternative style may be selected.
Never Lost Forever Fit Protection covers up to 2 replacement rings for the following reasons:
- If the Ring gets lost or stolen
- If the wearer experiences a size change
- If the Ring(s) are damaged or scratched from wear and tear
- If the Ring is broken or torn by accident
- If the wrong size of a personalized Ring is ordered
- If a Ring is purchased outside of ridge.com and is past the return or exchange policy date
The Never Lost Forever Fit Protection Program does not cover damage caused by abuse, neglect, shock, improper use or storage of the product, unauthorized modifications, or repairs.
A new purchase will be required after a second replacement is received to re-enter the Never Lost Forever Fit Protection program.
Returns and Exchanges
Our facility does not currently allow us to process returns or exchanges. However, we understand that there may be situations where returns or exchanges are necessary, and we apologize for any inconvenience.
Our ultimate goal is to provide top-quality products and outstanding customer service. That being said, we are actively working on implementing a returns process that will make it easier for our customers.
In the meantime, if you have any issues with the products you have purchased or any concerns related to your order, please do not hesitate to contact our customer support team. We are always here to assist you and ensure your complete satisfaction with your shopping experience.
Proof of Purchase
Proof of purchase may be required for a lost or stolen replacement to be initiated. The Forever Fit Never Lost Protection program does not cover abuse, improper use or storage of the product, unauthorized modifications, or repairs.
If you have any further questions regarding our Never Lost Forever Fit Protection, please feel free to contact our Customer Success Team through our support widget.
Thanks for choosing Ridge - where we offer everyday carry products for men and women!